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Shipping Policy

We strive to process every order quickly and accurately.

Processing Time

• Orders are typically processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated shipping times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (when available)

Delivery times may vary due to weather, carrier delays, or peak holiday seasons.

Order Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become active.

Returns & Refunds

Your satisfaction is important to us.

You may request a return within 30 days of receiving your order.

Eligible Returns

Products must be:

• Purchased directly from Titan Performance

• Returned within 30 days

• In original packaging

• Unopened whenever possible

If your product arrives damaged or incorrect, please contact us immediately.

Non-Returnable Items

For safety and quality reasons, we cannot accept returns on:

• Opened supplements

• Products damaged through misuse

• Clearance items

• Gift cards

Refund Process

Once your return is received and inspected:

• Approved refunds are issued to your original payment method.

• Refunds generally appear within 5–10 business days, depending on your financial institution.

Shipping charges are non-refundable unless the error was ours.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

Please contact us within 7 days of delivery.

Include:

• Your order number

• Photos of the product

• Photos of the shipping box

We'll work quickly to resolve the issue.

Order Changes & Cancellations

Orders begin processing immediately.

If you need to modify or cancel an order, contact us as soon as possible.

Once an order has shipped, it cannot be canceled.

Subscription Orders (If Applicable)

Subscription products may be canceled at any time before the next billing cycle.

There are no cancellation fees.

Product Information

Titan Performance is committed to accurate product descriptions.

However:

• Product packaging may occasionally vary.

• Colors displayed on screens may differ slightly from actual products.

• Supplement facts may change as formulations improve.

Always refer to the product label for the most current information.

Supplement Disclaimer

These statements have not been evaluated by the U.S. Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Consult your physician before using dietary supplements if you are:

• Pregnant or nursing

• Under 18 years of age

• Taking prescription medications

• Managing a medical condition

Keep supplements out of reach of children.

Privacy

We respect your privacy.

Your personal information is used solely for:

• Processing orders

• Customer service

• Shipping

• Marketing communications (only if you opt in)

We never sell your personal information to third parties.

Payment Methods

We accept major credit and debit cards, as well as other secure payment methods available at checkout.

All transactions are encrypted and securely processed.

Pricing

Prices are subject to change without notice.

Promotions, discounts, and coupon codes cannot be combined unless explicitly stated.

Limitation of Liability

Titan Performance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the purchase price of the product ordered.

Contact Us

If you have any questions about your order or our policies, we're here to help.

Titan Performance

Customer Support: titanbehaviorsolutions.coom

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (PT)

Built Different. Perform Better.

At Titan Performance, our mission is to provide premium supplements backed by quality, integrity, and outstanding customer service. We're committed to helping you perform at your best—every day.